Privacy Policy

Last Updated: October 2025

1. Introduction

techXflow d.o.o. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and company information that you voluntarily provide when contacting us or filling out forms.
  • Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
  • Communication Data: Records of correspondence if you contact us via email, phone, or through contact forms.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Provide information about our services and offerings
  • Send you marketing communications (only with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or acquisition

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: Request access to your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Request restriction of processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

techXflow d.o.o.

Travnička 55A

40 000 Čakovec

Medjimurje County, Croatia

Email: info@techxflow.eu

Phone: +385 99 265 63 98

VAT: HR77667819758